At Ahoy Superfoods, we strive to ensure our customers are completely satisfied with their purchases. If for any reason you are not satisfied with your order, we offer a straightforward refund and return policy.

1. Returns

You have 7 days from the date you receive your order to initiate a return. To be eligible for a return, your item must be:

    • Unopened and in the same condition that you received it.
    • In the original packaging.
    • Accompanied by proof of purchase.

To initiate a return, please contact our customer service team at Info@mysticsuperfoods.com with your order number and the reason for the return. We will provide you with instructions on how to return your item.

2. Refunds

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If your return is approved, we will process your refund, and a credit will automatically be applied to your original method of payment within a certain amount of days.

Please note:

    • Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
    • Only regular priced items may be refunded. Sale items are non-refundable.

3. Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same item, send us an email at Info@mysticsuperfoods.com, and we will provide instructions on how to proceed.

4. Shipping Returns

To return your product, you should mail your product to the address provided by our customer service team. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

5. Non-Returnable Items

Several types of goods are exempt from being returned:

    • Perishable goods such as Dryfuits, nuts & seeds cannot be returned.
    • Any customized orders or hampers once sold cannot be exchanged or returned.

6. Contact Us

For more information about our refund and return policy, if you have questions, or if you would like to initiate a return or refund, please contact us at:

Ahoy Superfoods Email: Info@mysticsuperfoods.com

Thank you for shopping with Ahoy Superfoods. We appreciate your business and are committed to providing you with the highest quality products and customer service.